The i Love Dogs Customer Experience
- Eugenia Vogel,
Customer Service Representative
i Love Dogs prides itself on having a reputation for excellence. We ensure excellence in the quality of our products as well as the quality of our customer service.
Unlike large corporate pet brands, we keep our connection to our customers intimate, one-on-one and friendly, because maintaining a strong relationship with our customers is our No. 1 priority.
When you contact i Love Dogs during our regular business hours, you’re guaranteed a response from an actual live person rather than an automated system. As you work at ensuring your dog’s optimal health, we’re here to help you along the way and make your experience a pleasant one.
Our customer service representative, Eugenia Vogel, is available Monday through Friday from 8:30 a.m. to 5:30 p.m. PST.
Eugenia’s expertise is not only in customer service. A professional dog trainer and behavior consultant for more than 20 years, Eugenia has the perfect combination of wisdom and kind-hearted advice that makes our customers look forward to calling i Love Dogs. In fact, since Eugenia’s a fellow dog lover, many of our customers do call regularly to chat with her about their beloved dogs!
- Just a few of the goodies you may receive with your purchase.
“It’s rewarding to offer these products to people looking to maintain their dog’s health, or address a particular health concern they have about their dog,” says Eugenia. “If you call, you’re calling about the well-being of your dog. That’s all I need to know to provide the best customer service possible.”
If you ever need help placing an order, we will immediately attend to your needs. Packages ship right away and we provide purchase tracking numbers so you know when to expect delivery. Products arrive in tailored baggies stuffed with free goodies and information about the exciting content offered by the i Love Dogs website – from dog training tips and veterinary advice to stories about community events and the latest canine news.
We treat our customers as first-class members of our i Love Dogs family. Customers are invited to become a part of our community by sending in photos and comments, which we in turn pass along to our many friends through various social media outlets – such as Facebook and Twitter.
From doggie birthday clubs to doggie swag, our clients are showered with the very best we have to offer.
Would you like to experience i Love Dogs’ excellent customer service for yourself? Call (888) i lov woof (456-8966) or email Eugenia today and request a free sample!
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